On Quality

August 24, 2023- While working out on a stationary bicycle, this evening, I caught an episode of “Shark Tank”, a program in which would-be entrepreneurs approach Mark Cuban, and four other judges, and pitch a proposal, which is to garner the proponents a cash advance, for which, in return, the judges each get a percentage of ownership in the start-up.

Watching one of the pitches, in particular, I had to say, with Mark Cuban, who knows a thing or two about start-ups and expansion, that selling the initial unit of the business, for half of what was originally paid, and asking the “Tank” to fund three units of a nationwide expansion of the concept, was a non-starter. I say this, knowing next to nothing about business, yet having this idea in my head that, if I did have a start-up, based on an appealing concept and backed by a solid business model, I would want to have twice what I paid for the first unit, in the bank-before even thinking about a second unit, much less a third or fourth. I would want to have a track record of quality-and I would not sell off my initial unit. Had the entrepreneurs known the process of thinking things through, they’d have not made that mistake.

In a competitive world, quality is king. Not so long ago, if I had been offered a Marvel comic book persona, I would have been The Veneer. While I had, and still have, lots of heart, my understanding of what made for a quality offering was rather stilted. In teaching, and in making group presentations as a counselor, I was big on content-facts and figures. People- students, colleagues and interviewers-wanted depth, hooks, gravitas, a sense of what mattered.

Thank the Divine for the Internet: For Google, Bing, Safari, Siri and Alexa. Not feeling the need to be a walking encyclopedia is a fine thing. My focus, for the past decade or so, has been on encouraging thought, and showing how to ask the right questions. Quality of focus and of what will be important, fifty years from now, is essential in education, in business and in public discourse. Students need to be guided in that area, far more than they need to be passive recipients of things they could find on their own.

Independent investigation of truth is the wave of the future. Having learning be a quality experience mandates that that process be encouraged now.

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